Build a PROFITABLE business

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Does this title sound daft? Read the following true story then tell me... Although this is about a company providing medical services, the horror is nothing to do with what happens to the patients. It concerns a small company that provided: A 24-hour turn around service of laboratory … [Read more...]

Pain-free selling: Jeffrey’s view

I just received the introduction to an article by Jeffrey Gitomer in my mail box and would love to link you to the full article but, sadly, the site won't allow it. So I'll direct you to his site home page instead. You might want to see other stuff there. Anyway, in the article I'm referring to … [Read more...]

When did you last ask for a referral?

Who do you think will be more predisposed towards you: Someone who doesn't "know you from Adam" or somebody who has been referred to you by a person they respect? Especially in times of economic uncertainty people will be careful who they spend their money with. So if you think it's non-u to … [Read more...]

How much do first impressions count – update

When I grow up I'm going to be-. I thought I'd check out the mobile airtime company that was hassling me. I found two different sites on the Internet, both in the same style, though different colours, and identical head office contact details. Neither had information about key people in the … [Read more...]

#7 of 10 Telephone Sales Tips on how to create a positive image

Prepare yourself for making your calls by getting into the right frame of mind Be sincere This one is pretty self-explanatory: If you don't believe in what you're doing it's a con, plain and simple. You may get away with it for a while but you'll be found out sooner or later. … [Read more...]

You’ve dived into business… How’s the water?

Maybe you’ve found that the water’s muddy and cold. If you’re struggling to be seen as more than a commodity – the market’s less buoyant and people are buying on price - now's the time to look at doing one of 2 things and they're not that different: If you're not a commodity you need to … [Read more...]

Give and get meaningful recommendations

Everybody loves getting referrals and recommendations but the more specific they are the more likely that there will be a 'fit'. So let's take an example: Suppose I know someone who is looking for someone to completely 'make over' her bathroom: New everything. As it happens, we had ours … [Read more...]