Sales and marketing skills training: Win and grow more profitable business
No; nothing to do with the world cup - that's done and dusted for now. You know how there are times when someone else can not only say something much better than you could have, they'll say something you wouldn't have said in a million years because it would have sounded really cheesy coming from … [Read more...]
Do you really know the answer? Do they buy IT equipment & support? Management consultancy? Marketing services? Accountancy service? Legal advice? Courier service? Web design? Web SEO? Sales training? Sales & marketing communications training? Business … [Read more...]
A woman had built a successful service business from scratch and enjoyed the lifestyle that went with it – nice house, top of the range car, holidays abroad, dining out, classy clothes, trips to the theatre – she’d earned it all. She had a permanent workforce of fifteen people and about … [Read more...]
Don't adjust your set! Regular visitors will notice changes to the look and feel of this site over the coming days. We took a long hard look at the theme and had to admit that what seemed really cool before quite frankly had become dated. And it didn't allow us to easily add the exciting … [Read more...]
I read in the news earlier about Kraft's decision to continue with the closure of the Somerdale factory in Keynsham after the takeover of Cadbury. This was despite its alleged earlier indication that it would keep it open even though plans to close it were already well advanced. It's not just … [Read more...]
Okay, so you run or work for a company. That may be a big part of you. Yet it's not the whole story by a long shot, is it? How often do you step back to get a perspective of the whole, great big picture and see how your work is serving what you want out of your life? When was the last time you … [Read more...]
We often feature customer service here and the importance of getting it right - never more so than dealing with a customer complaint. Or even preventing a problem turning into a complaint... so I thought I'd share this with you... Background A land line went down here the other day and I was … [Read more...]
The name of this site - Small Business Training And the tag line underneath it - Sales and marketing skills training: Win and grow more profitable business ...pretty well explain the aims of this site since 2006: Good sales and marketing communication skills have always been an essential part of … [Read More...]
The world is changing at, some say, an alarming pace… What worked yesterday might no longer work today and what works today might suddenly not work tomorrow. Is this cause for hand wringing and despair? Not necessarily if we’re a) Keeping our eyes open to what’s going on around us and b) Prepared to change… [Continue Reading]