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	<title>Small Business Training&#187; Telemarketing</title>
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	<link>http://www.smallbusinesstraining.co.uk</link>
	<description>Sales and marketing skills training: Win and grow more profitable business</description>
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		<title>To Cold Call or Not to Cold Call?</title>
		<link>http://www.smallbusinesstraining.co.uk/marketing/to-cold-call-or-not-to-cold-call</link>
		<comments>http://www.smallbusinesstraining.co.uk/marketing/to-cold-call-or-not-to-cold-call#comments</comments>
		<pubDate>Wed, 11 May 2011 10:32:21 +0000</pubDate>
		<dc:creator>Linda Mattacks</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Sales]]></category>
		<category><![CDATA[Telemarketing]]></category>
		<category><![CDATA[cold call]]></category>
		<category><![CDATA[cold calling]]></category>
		<category><![CDATA[prospecting]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telephone marketing]]></category>
		<category><![CDATA[telephone sales]]></category>
		<category><![CDATA[telesales]]></category>

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		<description><![CDATA[The subject of cold calling raised its head again recently. This time it was over at Birds on the Blog where regular visitors here will know I&#8217;m a contributing author. The whole post made almost my blood boil, yet again. Not because of the stance Tessa (the post&#8217;s author) took or the content of the [...]]]></description>
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		<slash:comments>2</slash:comments>
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		<title>Training does NOT make sense&#8230;</title>
		<link>http://www.smallbusinesstraining.co.uk/marketing/training-does-not-make-sense</link>
		<comments>http://www.smallbusinesstraining.co.uk/marketing/training-does-not-make-sense#comments</comments>
		<pubDate>Tue, 19 Apr 2011 16:49:53 +0000</pubDate>
		<dc:creator>Linda Mattacks</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Market/Marketing  Research]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Sales]]></category>
		<category><![CDATA[Telemarketing]]></category>

		<guid isPermaLink="false">http://www.smallbusinesstraining.co.uk/?p=446</guid>
		<description><![CDATA[That&#8217;s a bit of a ripe statement coming from a Trainer, isn&#8217;t it? Or is it? If your business back is already up against the wall, to be honest you&#8217;ve left it too late to expect any kind of training to get you through an existing crisis. Know how on Brand, Business, Finance, PR, Promotion, [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Pain-free selling: Jeffrey&#8217;s view</title>
		<link>http://www.smallbusinesstraining.co.uk/marketing/pain-free-selling-jeffreys-view</link>
		<comments>http://www.smallbusinesstraining.co.uk/marketing/pain-free-selling-jeffreys-view#comments</comments>
		<pubDate>Mon, 18 Jan 2010 10:57:09 +0000</pubDate>
		<dc:creator>Linda Mattacks</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Sales]]></category>
		<category><![CDATA[Telemarketing]]></category>
		<category><![CDATA[pain-free-selling]]></category>
		<category><![CDATA[positive-reasons-to-buy]]></category>

		<guid isPermaLink="false">http://www.smallbusinesstraining.co.uk/?p=142</guid>
		<description><![CDATA[I just received the introduction to an article by Jeffrey Gitomer in my mail box and would love to link you to the full article but, sadly, the site won&#8217;t allow it. So I&#8217;ll direct you to his site home page instead. You might want to see other stuff there. Anyway, in the article I&#8217;m [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>How much do first impressions count  &#8211; update</title>
		<link>http://www.smallbusinesstraining.co.uk/marketing/how-much-do-first-impressions-count-update</link>
		<comments>http://www.smallbusinesstraining.co.uk/marketing/how-much-do-first-impressions-count-update#comments</comments>
		<pubDate>Mon, 18 Jan 2010 10:57:07 +0000</pubDate>
		<dc:creator>Linda Mattacks</dc:creator>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Telemarketing]]></category>

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		<description><![CDATA[When I grow up I&#8217;m going to be-. I thought I&#8217;d check out the mobile airtime company that was hassling me. I found two different sites on the Internet, both in the same style, though different colours, and identical head office contact details. Neither had information about key people in the company (so maybe the [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>#7 of 10 Telephone Sales Tips on how to create a positive image</title>
		<link>http://www.smallbusinesstraining.co.uk/business/7-of-10-telephone-sales-tips-on-how-to-create-a-positive-image</link>
		<comments>http://www.smallbusinesstraining.co.uk/business/7-of-10-telephone-sales-tips-on-how-to-create-a-positive-image#comments</comments>
		<pubDate>Mon, 18 Jan 2010 10:57:06 +0000</pubDate>
		<dc:creator>Linda Mattacks</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Sales]]></category>
		<category><![CDATA[Telemarketing]]></category>

		<guid isPermaLink="false">http://www.smallbusinesstraining.co.uk/business/7-of-10-telephone-sales-tips-on-how-to-create-a-positive-image</guid>
		<description><![CDATA[Prepare yourself for making your calls by getting into the right frame of mind Be sincere This one is pretty self-explanatory: If you don&#8217;t believe in what you&#8217;re doing it&#8217;s a con, plain and simple. You may get away with it for a while but you&#8217;ll be found out sooner or later. Insincerity is pretty [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
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		<title>Avoid Business Growing Pains</title>
		<link>http://www.smallbusinesstraining.co.uk/marketing/delegate-or-learn</link>
		<comments>http://www.smallbusinesstraining.co.uk/marketing/delegate-or-learn#comments</comments>
		<pubDate>Fri, 30 Oct 2009 11:15:08 +0000</pubDate>
		<dc:creator>Linda Mattacks</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Finance & Accounting]]></category>
		<category><![CDATA[Market/Marketing  Research]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Sales]]></category>
		<category><![CDATA[Telemarketing]]></category>

		<guid isPermaLink="false">http://www.smallbusinesstraining.co.uk/marketing/delegate-or-learn</guid>
		<description><![CDATA[We all know people who&#8217;ve lost or nearly lost their business. We hear how they&#8217;ve been &#8220;stitched up&#8221; by rogues or, at the very least, let down by incompetents whom they&#8217;ve charged with responsibility for sales, marketing, financial, legal or IT issues and it&#8217;s all gone horribly wrong. So how did they allow this to [...]]]></description>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>What&#8217;s in a name?</title>
		<link>http://www.smallbusinesstraining.co.uk/marketing/whats-in-a-name</link>
		<comments>http://www.smallbusinesstraining.co.uk/marketing/whats-in-a-name#comments</comments>
		<pubDate>Fri, 23 Oct 2009 08:12:42 +0000</pubDate>
		<dc:creator>Linda Mattacks</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Market/Marketing  Research]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Sales]]></category>
		<category><![CDATA[Telemarketing]]></category>

		<guid isPermaLink="false">http://www.smallbusinesstraining.co.uk/marketing/whats-in-a-name</guid>
		<description><![CDATA[Quite a lot, it would appear! Our Selling For Business sales and marketing communications skills course is well established. Yet it has always been a Big Thing for the owners of micro and small businesses (that it&#8217;s aimed at helping) to take on board and commit to somebody in the company doing. So we thought [...]]]></description>
		<wfw:commentRss>http://www.smallbusinesstraining.co.uk/marketing/whats-in-a-name/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Just do it!</title>
		<link>http://www.smallbusinesstraining.co.uk/training-courses/just-do-it</link>
		<comments>http://www.smallbusinesstraining.co.uk/training-courses/just-do-it#comments</comments>
		<pubDate>Fri, 23 Oct 2009 08:12:41 +0000</pubDate>
		<dc:creator>Linda Mattacks</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Market/Marketing  Research]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Sales]]></category>
		<category><![CDATA[Telemarketing]]></category>
		<category><![CDATA[Training Courses]]></category>

		<guid isPermaLink="false">http://www.smallbusinesstraining.co.uk/training-courses/just-do-it</guid>
		<description><![CDATA[&#8230; is a line that appears in our Build Firm Foundations course because we think Nike have got it right. Yet it applies to anything in your life or business that you know isn&#8217;t right and needs fixing. You&#8217;ll always be able to think of a thousand reasons (excuses) why it&#8217;s not quite the right [...]]]></description>
		<wfw:commentRss>http://www.smallbusinesstraining.co.uk/training-courses/just-do-it/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Sales, marketing, research: What do you want?</title>
		<link>http://www.smallbusinesstraining.co.uk/training-courses/sales-marketing-research-what-do-you-want</link>
		<comments>http://www.smallbusinesstraining.co.uk/training-courses/sales-marketing-research-what-do-you-want#comments</comments>
		<pubDate>Fri, 23 Oct 2009 08:12:38 +0000</pubDate>
		<dc:creator>Linda Mattacks</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Market/Marketing  Research]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Sales]]></category>
		<category><![CDATA[Telemarketing]]></category>
		<category><![CDATA[Training Courses]]></category>

		<guid isPermaLink="false">http://www.smallbusinesstraining.co.uk/training-courses/sales-marketing-research-what-do-you-want</guid>
		<description><![CDATA[Hi there I know you&#8217;re visiting (from the stats and because you tell me so when we speak terrestrially) but many of you are not interacting online. Is it just because you&#8217;re reserved or shy? Or do we need to focus more on certain areas to provide you with the help you need to successfully [...]]]></description>
		<wfw:commentRss>http://www.smallbusinesstraining.co.uk/training-courses/sales-marketing-research-what-do-you-want/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<title>Beware advertising &#8220;opportunities&#8221;</title>
		<link>http://www.smallbusinesstraining.co.uk/marketing/beware-advertising-opportunities</link>
		<comments>http://www.smallbusinesstraining.co.uk/marketing/beware-advertising-opportunities#comments</comments>
		<pubDate>Fri, 23 Oct 2009 08:12:37 +0000</pubDate>
		<dc:creator>Linda Mattacks</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Market/Marketing  Research]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Sales]]></category>
		<category><![CDATA[Telemarketing]]></category>

		<guid isPermaLink="false">http://www.smallbusinesstraining.co.uk/marketing/beware-advertising-opportunities</guid>
		<description><![CDATA[If you&#8217;re offered an advertising &#8220;opportunity&#8221; I strongly suggest you do your homework before taking your decision. I was phoned a few days ago by a chap representing the publishers of a growing business handbook. The publishers are well known and the publication is sponsored by the Institute it&#8217;s published in association with. The chap [...]]]></description>
		<wfw:commentRss>http://www.smallbusinesstraining.co.uk/marketing/beware-advertising-opportunities/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
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