Prepare yourself for making your calls by getting into the right frame of mind Project an aura of friendly professionalism This can be broken down into two parts: 1 Style of approach With prospects you don’t know whom you'll be talking with or what to expect and one of my top rules … [Read more...]
#5 of 10 Telephone Sales Tips on how to create a positive image
October 23, 2009 By Leave a Comment
Prepare yourself for making your calls by getting into the right frame of mind Be a good listener You have two ears and one mouth - use them in that ratio. It probably isn't the first time you've come across this advice and it won't be the last, either! When you make your phone calls you … [Read more...]
Who do you know who likes being sold to?
October 23, 2009 By Leave a Comment
Answer: (probably) Nobody. Yet how do you behave when talking to your prospects (whether literally in business networking, face to face or telephone selling situations, or in your written marketing communications)? Be honest, now. Is it mainly "We do this", "We do that", "We're different … [Read more...]
How to sell in a recession: 1
September 4, 2008 By Leave a Comment
How can you grow your business when the economy takes a nose dive? ... and your traditional market's sinking without trace? Anybody seen to be "selling" today is probably going to get short shrift, so how about making it easier for your market to buy from you instead? Firstly think about … [Read more...]
How to start sharing business skills in practice
January 15, 2008 By 2 Comments
We'll take a really simple example: I give solid ways and techniques to a tax advisor (who doesn't have the greatest communication skills) on how to gently and successfully prospect for business - I help him tailor them and explain how he can use each within his specific industry My … [Read more...]
Let’s make 2008 great for all of us!
January 2, 2008 By 3 Comments
Happy New Year Those of you who have been with us for a while will (hopefully) have realised that we're specialists in sales and marketing communications training for b2b companies. That's because we've learned just how much Asking the right questions Of the right people In the … [Read more...]
#10 of 10 Telephone Sales Tips on how to create a positive image
December 13, 2007 By 2 Comments
Prepare yourself for making your calls by getting into the right frame of mind Know when to say "goodbye"! The thinking behind this one originally was that you could actually ruin or lose a business opportunity by not courteously and speedily wrapping the call up once you'd achieved your … [Read more...]
