Prepare yourself for making your calls by getting into the right frame of mind Know when to say "goodbye"! The thinking behind this one originally was that you could actually ruin or lose a business opportunity by not courteously and speedily wrapping the call up once you'd achieved your … [Read more...]
#3 of 10 Telephone Sales Tips on how to create a positive image
November 19, 2007 By Leave a Comment
Prepare yourself for making your calls by getting into the right frame of mind: Speak clearly and a little slower than you would normally Don't rush your words as though trying to win a race or punctuate your words with "er"s and "um"s. It's usually nerves that cause that, so just take a few … [Read more...]
#4 of 10 Telephone Sales Tips on how to create a positive image
November 18, 2007 By Leave a Comment
Prepare yourself for making your calls by getting into the right frame of mind: Keep your mouth free of obstructions That means no sweets, gum or cigarettes! It also means nothing to drink. Anyone who uses the phone a reasonable amount can easily hear the difference in the sound and pauses … [Read more...]
Resolve Your Dilemma with a D!
September 13, 2007 By Leave a Comment
If you're feeling swamped and don't know where to start, this little piece of advice is useful - You choose from one of the following: Do it now Dump it now Delegate it Defer it Neat, huh? Have a productive day. Linda … [Read more...]
How times change!
April 2, 2007 By Leave a Comment
Happy April I thought we'd have some fun comparing our automatic understanding of words in the technological age we now live in with that of a world less than a generation ago. Here are just twenty meanings of words twenty years ago, back in the latter half of the 1980s: An application … [Read more...]
Summer time is here
March 28, 2007 By Leave a Comment
It's official! We've been getting a bit heavy the last couple of weeks so I thought it's time to lighten up a bit (oh no, another awful pun). Seriously, though, haven't you felt a bit lighter in step already over the last couple of days with the effect of daytime apparently being … [Read more...]
Thought for the week – 19
February 19, 2007 By Leave a Comment
Hi there A brief one this week but what about the potential impact! Scientists have long held that human beings use a mere 5% capacity of our brains. Just suppose we decided to use an extra 1%. We could get up ten minutes earlier and, on top of that, watch ten minutes less television … [Read more...]
