Sales and marketing skills training: Win and grow more profitable business
How vulnerable is your business to late payments and non payments of bills because you don't have your own house in order? It's bad enough having to chase late payments from those who've received your products or services and are deliberately avoiding contact with you; having to do it because of … [Read more...]
What skills do you feel you need most right now? Do you need to learn them or could you buy or barter with someone else? What skills could you offer? I'm a firm believer that there is a wealth of talent amongst you, our regular visitors and followers and your networks. Some of which we've … [Read more...]
I did some online research over the past couple of hours on the Top 10 Reasons Small Businesses Fail. The first I came up with was information from the Small Business Administration, an American federal government agency with some 2,000 permanent full time staff and a head honcho (called an … [Read more...]
A woman had built a successful service business from scratch and enjoyed the lifestyle that went with it – nice house, top of the range car, holidays abroad, dining out, classy clothes, trips to the theatre – she’d earned it all. She had a permanent workforce of fifteen people and about … [Read more...]
We often feature customer service here and the importance of getting it right - never more so than dealing with a customer complaint. Or even preventing a problem turning into a complaint... so I thought I'd share this with you... Background A land line went down here the other day and I was … [Read more...]
As you can see by the side bar, we've been concentrating on helping people who are finding themselves out of a job get the best possible perspective on how to handle their predicament and get themselves back earning. So apologies to the thousands of you who visit this site and read our blogs if … [Read more...]
We all know people who've lost or nearly lost their business. We hear how they've been "stitched up" by rogues or, at the very least, let down by incompetents whom they've charged with responsibility for sales, marketing, financial, legal or IT issues and it's all gone horribly wrong. So how … [Read more...]
The name of this site - Small Business Training And the tag line underneath it - Sales and marketing skills training: Win and grow more profitable business ...pretty well explain the aims of this site since 2006: Good sales and marketing communication skills have always been an essential part of … [Read More...]
Would you run the management of your business the way your government runs your country? I’m serious. Think about it even for just a few minutes. I’ve been reading off and on today about the UK government’s Cabinet reshuffle. Reshuffle is definitely the right word for what’s been going on so far. Here’s a snippet [...]