Do you really know the answer? Do they buy IT equipment & support? Management consultancy? Marketing services? Accountancy service? Legal advice? Courier service? Web design? Web SEO? Sales training? Sales & marketing communications training? Business … [Read more...]
A gentle puzzle for you!
March 26, 2010 By 5 Comments
A woman had built a successful service business from scratch and enjoyed the lifestyle that went with it – nice house, top of the range car, holidays abroad, dining out, classy clothes, trips to the theatre – she’d earned it all. She had a permanent workforce of fifteen people and about … [Read more...]
Time to spring clean YOUR business?
March 23, 2010 By Leave a Comment
Don't adjust your set! Regular visitors will notice changes to the look and feel of this site over the coming days. We took a long hard look at the theme and had to admit that what seemed really cool before quite frankly had become dated. And it didn't allow us to easily add the exciting … [Read more...]
Did you say something BAD about me?
February 3, 2010 By 1 Comment
We often feature customer service here and the importance of getting it right - never more so than dealing with a customer complaint. Or even preventing a problem turning into a complaint... so I thought I'd share this with you... Background A land line went down here the other day and I was … [Read more...]
Employing young women
February 1, 2010 By 3 Comments
With recruitment issues way at the back of many companies' minds in the current economy, this may seem like weird timing to raise the issue of the potential 'risk' involved in employing young women: Will she decide to go off and have babies? If she's already a mother, what happens when one of … [Read more...]
Make your website work for you!
January 25, 2010 By 3 Comments
Reading an article this morning that said: "Many small business owners do not have the complete range of skills required and are forced to learn as they go along." Well there's a surprise ;-)! It went on to say: "A recent survey we carried out at Made Simple Group clearly showed that … [Read more...]
Competition and Selling: Where’s the Focus?
January 20, 2010 By Leave a Comment
I was catching up on reading earlier and thought I'd share links to a couple of blogs I subscribe to. They're both written by American males yet there the similarities probably end... you'll see each has his own distinct slant on life and business and the way the sites are used. I found this … [Read more...]
