Absolute Essentials for Start Ups

Gold Photographer Filimena Scalise

...and businesses that are seriously looking/needing to change direction The number of job losses and redundancies being made by many companies in the private sector, and now reductions in the public sector starting to kick in, means that there isn't a huge choice of replacement jobs for those … [Read more...]

One for the ladies (apart from the freebie: that’s for all!)

womans_work

The FREEBIE The offer of a 15 minute telephone consultation on anything to do with growing your business - that's open to all - guys and gals: All you do is pay whatever your telecom provider charges you. What's becoming abundantly clear is that I was by no means the only one to completely … [Read more...]

Are you having a ball?

Sarah-Arrow BW

No; nothing to do with the world cup - that's done and dusted for now. You know how there are times when someone else can not only say something much better than you could have, they'll say something you wouldn't have said in a million years because it would have sounded really cheesy coming from … [Read more...]

What do YOUR customers buy from you?

Do you really know the answer? Do they buy IT equipment & support? Management consultancy? Marketing services? Accountancy service? Legal advice? Courier service? Web design? Web SEO? Sales training? Sales & marketing communications training? Business … [Read more...]

A gentle puzzle for you!

A woman had built a successful service business from scratch and enjoyed the lifestyle that went with it – nice house, top of the range car, holidays abroad, dining out, classy clothes, trips to the theatre – she’d earned it all. She had a permanent workforce of fifteen people and about … [Read more...]

Time to spring clean YOUR business?

Don't adjust your set! Regular visitors will notice changes to the look and feel of this site over the coming days. We took a long hard look at the theme and had to admit that what seemed really cool before quite frankly had become dated. And it didn't allow us to easily add the exciting … [Read more...]

Did you say something BAD about me?

We often feature customer service here and the importance of getting it right - never more so than dealing with a customer complaint. Or even preventing a problem turning into a complaint... so I thought I'd share this with you... Background A land line went down here the other day and I was … [Read more...]