Archive for April, 2009

Control Costs, Win And Keep Customers – a PS

This should have gone in the original post on this subject but hey ho…

Now’s a really good time to remember why you’re in the business you’re in:

If you have a high Passion Quotient it’s going to be a lot easier to engage your employees and customers. And don’t forget your suppliers – we’re all in this together and we all want to survive and thrive!


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"I was very impressed by Linda's determination to help and the constructive, but persistent, manner in which she identified issues and then tried to resolve them. After recent progress I was again reaching a stage where I seemed to be spinning my wheels, and she has given me fresh impetus to start moving forward again."

Bay