Late payments: How Safe is YOUR Business?

Late payment image from pi-telegraph.com

How vulnerable is your business to late payments and non payments of bills because you don't have your own house in order? It's bad enough having to chase late payments from those who've received your products or services and are deliberately avoiding contact with you; having to do it because of … [Read more...]

Do you know YOUR ideal client? 95% of companies don’t!

ideal-customer-image usingmindmaps.com

If you think that's an exaggeration, not so according to Murray Smith, successful businessman and author of the New York Times best seller 'The Answer'. Before you switch off, perhaps thinking "This will only apply to the American market", why not stick with it because what he was talking about was, … [Read more...]

Write to Sell in the 21st Century

pen

Writing to Sell and Writing for Social Media are different! Social media readers and followers are, by and large, very forgiving of misspellings, commas in the wrong place and so on because we like the fact that the writer is maybe thinking aloud rather than giving a pre-prepared speech. It can … [Read more...]

Bribes or Good Business?

A cool £half million for 45 minutes work isn't bad in anybody's book, I reckon - that's what Janet Jackson got paid for performing at a recent 'gig' hosted by Deutsche Bank... and, apparently, she wasn't even first choice in the entertainment stakes. It was at a 5 star golfing hotel in … [Read more...]

Selling using social media tools

BenKench

We're delighted to have Ben Kench as our Guest Blogger and you'll see you're actually getting 3-for-1 blogs here! ;-) Ok...Selling With Social Media...we’ve covered a couple for very important points thus far. Tip one - new thinking, a new sales strategy Tip two - Be social, it's called … [Read more...]

Losing Business in a Changing Market?

I was talking the other day to someone who, given that he realised he was was asking a question, the answer to which could well be "How long's a piece of string?" nevertheless was trying to get a ball park figure on what would be a reasonable investment for sales training. He wanted (he thought) … [Read more...]

Why Do Customers Leave?

credit_cards

Do you know why customers leave? And some, even before they ever 'come aboard'? The biggest single reason is the way they feel they've been treated. Not the way they've actually been been treated. The way they feel they have been treated. "Customer service" and "Customer Relationship … [Read more...]