We all know people who've lost or nearly lost their business. We hear how they've been "stitched up" by rogues or, at the very least, let down by incompetents whom they've charged with responsibility for sales, marketing, financial, legal or IT issues and it's all gone horribly wrong. So how … [Read more...]
How effective are your business meetings?
October 30, 2009 By Leave a Comment
This post was prompted by a company selling a webinar about meetings; more specifically, how to have effective meetings. It reminded me of one of a series of training videos that were used a generation ago that often used humour to put the main points across. This particular one was "Meetings … [Read more...]
Control Costs, Win And Keep Customers
October 23, 2009 By Leave a Comment
More than 40% of small firms want more support to survive the recession, according to research by Lloyds TSB Commercial. Two thirds of firms put advice on controlling cost top of the agenda 60% want advice on attracting customers 44% want help on how to keep them So we had a quick look … [Read more...]
Is your business booming?
October 23, 2009 By Leave a Comment
We’ve said before that your business isn’t your life. Yet if it’s taking up a large part of your waking (and maybe even sleeping) time in this crazy economy, it ought to be contributing to you leading the best life you can. If you wake up every day raring to go about your business that’s … [Read more...]
What’s in a name?
October 23, 2009 By Leave a Comment
Quite a lot, it would appear! Our Selling For Business sales and marketing communications skills course is well established. Yet it has always been a Big Thing for the owners of micro and small businesses (that it's aimed at helping) to take on board and commit to somebody in the company … [Read more...]
Just do it!
October 23, 2009 By Leave a Comment
... is a line that appears in our Build Firm Foundations course because we think Nike have got it right. Yet it applies to anything in your life or business that you know isn't right and needs fixing. You'll always be able to think of a thousand reasons (excuses) why it's not quite the right … [Read more...]
Why you should reward referrals
October 23, 2009 By 1 Comment
Forgot to mention this in the previous post, yet it's important: You should always know how a new customer came to you as you will either have been making contact with him or her or you will have asked how they heard about you. So, when a customer refers a potential client to you, you'll know … [Read more...]
