Archive for September, 2009

How can I get more business? 2

You’ve stepped back and answered your own questions satisfactorily about what you offer, your differentiation and your market’s preparedness to pay.

Let’s stay with the fundamentals a little longer because I think I glossed over one:

“What excites ME about what I can do for people and what that helps them achieve – and do I know for certain that it’s the same thing that will excite them?”

This is the raison d’être of your business: You need to be able to clearly articulate it and transfer that enthusiasm to your audience.

A client came to us three months ago. He runs a successful recruitment business that has grown over the years yet he realised he’d lost interest in it and for some time had only been seeing the problems there. He’s now regained his focus, made it into a leaner operation, re-energised his staff and is actively looking for and creating opportunities and solutions.

Many businesses can and do fall into coasting along when the economy is buoyant. Sometimes radical changes need to be made when circumstances alter and the economy takes a drastic nose dive. Those changes, whatever they may be, start at the top: With YOU.

I posted here last week about how my cousin took the tough decision to reduce the size of his workforce.

He hadn’t lost focus but there simply wasn’t now enough work coming in to continue to support the business as it was. Unlike corporations that are making hundreds, if not thousands, of employees redundant, these weren’t faceless names on a payroll – they were people he had worked with for years. Yet he had to do it to ensure the survival of the company and job security for the rest of the staff.

The last thing I’m advocating is that you let people go whose skills you will need to help take advantage of the upturn when it comes. But if you go back to basics, your core business, and involve your key people to see how they can contribute to that, you might find you have a few nice surprises!

If you’re ‘too close to see the wood for the trees’ why not bring in someone you respect and trust to work with you? While you’re at it it’s worthwhile remembering that saving is the other side of the coin to making money by increasing profitable business. A packaging & design expert recently saved a company thousands of pounds. The first thing he did was to invest time talking to the people on the shop floor, something their management hadn’t done for years…

How can I get more business? 2

How can I get more business? 1

That, or a variation on it, is a question for which there are millions of results on Google, so I guess there’s a real need for useful answers…

Often when times are really tough we feel the need for action: To DO something – almost anything. But it may be worthwhile stepping back, taking several deep breaths and asking some different, really fundamental questions for starters, like:

Why would somebody WANT to do business with ME?

What do I offer that’s so terrific and better than anybody else who, on the face of it, does much the same thing?

What track record do I have – How can I demonstrate or prove that to my potential customers BEFORE they invest money with me?

What excites ME about what I can do for people and what that helps them achieve – and do I know for certain that it’s the same thing that will excite them?

Is there such a NEED for it that they will see the value and pay for it?

How can I get more business? 1

Drains and NHS Management Consultants

If you’re a management consultant with the NHS as your client we suggest you head for the hills or vote Tory at the next general election!

Frank Dobson, speaking a few minutes ago on The Politics Show referred to the hundreds of millions of pounds spent by the NHS on management consultants. He almost likened it to money going down the drain but said that would be unfair: Drains have a value…

He said he wouldn’t spend another halfpenny in this way.

We’d be interested to know whether you agree or disagree with him (and why).

Also, do you think this a warning shot across the bows to NHS management consultants OR a heads up to Andy Burnham, current Secretary of State for Health, that if Labour get back in, Frank wants his old job back? Or maybe both?

Drains and NHS Management Consultants

+44 (0)20 7209 1284

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