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September 24th, 2009 
Linda Mattacks I saw a relation of mine for the first time in ages yesterday who runs an office refurbishment/ moving company.
It became obvious earlier in the year that they would need to let some staff go. Some of them had been with the company for over 12 years and he said making them redundant was one of the hardest decisions he’d ever made and carried out yet he had no choice if the company was to survive.
The next thing he did was to assemble the remaining workforce and tell them that each of them had an essential role to play in the business and there would be no further rounds of culls.
Everyone had to be prepared to roll up their sleeves and muck in and that way they would emerge strong. And when enough money is made to ensure continued stability the profits over and above will be shared among all.
Since then he has a willing and committed team and the atmosphere has never been better.
Sometimes it’s tough at the top… effective leaders have to be able to take decisions that hurt.
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