#4 of 10 Telephone Sales Tips on how to create a positive image

Prepare yourself for making your calls by getting into the right frame of mind:

Keep your mouth free of obstructions

That means no sweets, gum or cigarettes! It also means nothing to drink. Anyone who uses the phone a reasonable amount can easily hear the difference in the sound and pauses of your voice.

Your telephone sales call will be either a prelude to or alternative to a face-to-face call. You don’t turn up to a face-to-face sales meeting (or any business meeting for that matter) eating, chewing gum, smoking, or with a drink in your hand, do you? So why should you think it’s acceptable to do so via the telephone?

It’s much better for you to take a proper break away from the phone once every hour or so, even if just for a few minutes, and come back revitalised and refreshed.

Happy telephoning!

You can leave a response, or trackback from your own site.

Leave a Reply

Current day month ye@r *

+44 (0)20 7209 1284

Twitter Delicious Facebook Digg Stumbleupon Favorites More
 

"I was very impressed by Linda's determination to help and the constructive, but persistent, manner in which she identified issues and then tried to resolve them. After recent progress I was again reaching a stage where I seemed to be spinning my wheels, and she has given me fresh impetus to start moving forward again."

Bay