Integration of Social networks and CRM tools can provide a wealth of data on customers and potential customers but are small businesses making the most of this opportunity? I came across a great blog posted back in the summer by Ian Hendry, CEO of wecando.biz In it he talks about Social CRM: … [Read more...]
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Small Businesses, Social Media and CRM
Filed Under: Business, Market/Marketing Research, Marketing, Sales Tagged With: CRM, Opportunities, small businesses, Social Media, Social networking
